Privacy Policy

1. Data Controller Information

Tabletopsa operates as a data controller for personal data processing activities. Our contact details are:

2. Types of Personal Data We Collect

We may collect and process the following categories of personal data:

Identity and Contact Information

• Full name and preferred name
• Email address and phone number
• Postal address for delivery services
• Date of birth (for age verification)

Service-Related Data

• Game rental history and preferences
• Event participation and registration details
• Feedback and reviews
• Customer service communications

Technical and Usage Data

• Website usage patterns and analytics
• Device information and IP address
• Cookies and similar tracking technologies

3. Legal Basis and Purposes of Processing

4. Data Sharing and Recipients

We may share your personal data with:

• Service Providers: Payment processors, delivery services, IT support
• Legal Authorities: When required by Italian or EU law
• Business Partners: Game publishers for warranty claims (with consent)
• Professional Advisors: Legal, accounting, and consulting services

5. International Data Transfers

We primarily process data within the European Economic Area (EEA). Any transfers outside the EEA are protected by appropriate safeguards such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable

6. Data Retention

We retain personal data for the following periods:

• Customer account data: 7 years after account closure
• Rental transaction records: 10 years for accounting purposes
• Marketing consent: Until withdrawn or 3 years of inactivity
• Website analytics: 26 months maximum

7. Your Rights Under GDPR

You have the following rights regarding your personal data. To exercise these rights, contact us at [email protected]:

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. In accordance with Article 122 of the Italian Privacy Code, we obtain your consent for all non-essential cookies.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Incident response procedures

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice.

11. Contact Information